Where is my profile and layouts I created???

[klmoritz]

I opened Mahjong today and I was no longer in there and my layouts were gone. It wants to start me over as a newbie. Not happy!!! Help!

[Gerda]

Don't ask me how many time I have answered to a question like this.

So I quote a former answer. Easy for me. Perhaps it would be better for MTE players to visit this forum in an earlier stage and read it over. This should be a fun forum. But to my idea, players only come over if they are in trouble. And after no sight of them.

Mar 31, 2009 17:12:56 GMT Gerda said:

Beats me without further information . You do not end the game with the X in the right top corner? That might cause it. Always end game using the buttons on the bottom.

To my opinion this happens far to much. Perhaps a good idea to bring it under the attention of BFG. This is the link to their forum about the subject:

forums.bigfishgames.com/forums/show/479.page

Another advise is to contact the helpdesk of the game developers:

bigfishgames.custhelp.com/cgi-bin/bigfishgames.cfg/php/enduser/ask.php?p_sid=*fdLfauj

Fill up the form and send it.

Here is the thread how to make a backup, to prevent player name loss in the future.

mahjongtowers.proboards.com/index.cgi?board=askaway&action=display&thread=83

Please do not take this personally. It is not only you. But for me this is the last time I answer this question. For that I make it an announcement.

[n9unq(rich)]

Can anyone tell me how to set the correct on my screen? It is showing 1 hour earlyand I haven't been able to find a file to correct the time. Thanx 4 any responce. Rich

[aperratt]

Hi Rich, which time is it that's showing 1 hour early. Do you mean on the forum, on your actual pc? Let me know and I'll help if I can.

Andy

[n9unq(rich)]

The clock on the forum is 1 hour early. I should have included that when I wrote yesterday. Rich

[n9unq(rich)]

If you want send it to my e-mail adress. I check that first anytime I turn on the PC. I am still having furn just working on the new PC, figuring out new stuff on it that I didn't have before. This is my look at times learning new stuff. Thanx for the reply. Rich
My e-mail is "[e-mail]"

[aperratt]

Hi Rich, I'll email you later. I'm having a bit of quality time with my kids tonight.

Andy

[growe478]

i have lost my ranks and it started back to newbie any way i have been having game about three years and still have not no further trhan the third from the botton left hand corner

[Spazza]

Sept 26, 2010 2:50:51 GMT growe478 said:

i have lost my ranks and it started back to newbie any way i have been having game about three years and still have not no further trhan the third from the botton left hand corner

Hi Growe - welcome back -

Losing yr player - rank & points can happen at anytime to anyone - some people open thier games & its just gone - others lose thiers because thier game has had some sort of crash causing a loss of game data & others as Gerda has explained above

Creating a back up copy of your player folder everytime you exit the game is the best idea - that way if you open your game & have lost your player & ranks - you can delete the player folder inside your game & replace it with the last backup you made so when you open the game again your player - rank & points will be there waiting for you - Gerda has suplied the link on how to create a backup above - will put it in this post for you so you know which link it is - clik on it & it will take you to it

you havnt said which puter system you are using but am sure you'll find whichever 1 it is in there

mahjongtowers.proboards.com/index....splay&thread=83


It varies for everyone as to how quickly they move up the ranks in the game or not - if this bothers you, you could try downloding some easier or smaller layouts as well as the bigger 1s if they are the 1s you play usually - might make a nice change too

If you need more help - sing out

Hugz Fi

[growe478]

how can i find old layouts one was trucker snd one was called sun

[ayrpete60]

hi my name is peter and love mahjongg eternity towers,have bought the game and put it on my computer running windows 7 but does not ply i get a box come up saying error make sure you have latest version of this game and it says the same on vista system but runs ok on windows xp

[aperratt]

Hi Peter, firstly, do you have the latest version or not? If not you may need to get it. If you have I would check your firewall settings in case it's blocking it for some reason. There may also be some more threads in the help section if you want to have a search there. Failing all that you may need to contact the BFG helpdesk. Let me know how you get on.

Andy

[purplerider2]

I have been playing Mahjong for several years, but this is my first time coming here and registering. How do I get credit for layouts I have already contributed?
Purple Rider 2

[sepphira]

Played Mahjong Towers Eternity several years (and several computers) ago, and at that time I created a profile with the name Sepphira of South Florida. Am once again considering purchasing this game, but when I tried to create my profile I'm told it already belongs to "another player". It does not. I created the screen name Sepphira as it is unusual enough that it's rarely taken on any site on which I register. Isn't there any way for me to keep my original account, progress (small as it was), and user name? Please?